Contact information

Contact Us

We’re committed to delivering a seamless customer experience. If you have any questions regarding your order, shipping, returns, or product information, our support team is ready to assist.

Email Support

fiksoo.com@gmail.com
Available 24/7. Typical response time: 6–12 hours.

WhatsApp Support

+91 8590628624
Message us anytime. Queries are monitored continuously for faster resolution.

Order and Delivery Queries

For tracking updates, delivery status, or product-specific questions, please share:

  • Your Order ID

  • Registered phone number

  • A brief description of the issue

Product Support and Replacements

Incase if you receive a damaged, incorrect, or defective product, please provide:

  • An unboxing video (you should take a video of your package before unboxing)

  • Clear product images

  • Packaging details

This helps us escalate the case immediately and offer a quick resolution.

Business Enquiries

For partnerships, bulk orders, or collaboration requests, contact us at:
fiksoo.com@gmail.com

Support Hours

Monday to Saturday — 10 AM to 7 PM
(WhatsApp responses may extend beyond these hours based on availability.)

Feedback

Your input helps us improve and enhance your experience. We welcome all suggestions, concerns, and reviews.