Contact information
Contact Us
We’re committed to delivering a seamless customer experience. If you have any questions regarding your order, shipping, returns, or product information, our support team is ready to assist.
Email Support
fiksoo.com@gmail.com
Available 24/7. Typical response time: 6–12 hours.
WhatsApp Support
+91 8590628624
Message us anytime. Queries are monitored continuously for faster resolution.
Order and Delivery Queries
For tracking updates, delivery status, or product-specific questions, please share:
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Your Order ID
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Registered phone number
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A brief description of the issue
Product Support and Replacements
Incase if you receive a damaged, incorrect, or defective product, please provide:
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An unboxing video (you should take a video of your package before unboxing)
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Clear product images
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Packaging details
This helps us escalate the case immediately and offer a quick resolution.
Business Enquiries
For partnerships, bulk orders, or collaboration requests, contact us at:
fiksoo.com@gmail.com
Support Hours
Monday to Saturday — 10 AM to 7 PM
(WhatsApp responses may extend beyond these hours based on availability.)
Feedback
Your input helps us improve and enhance your experience. We welcome all suggestions, concerns, and reviews.